Town-wide survey · Crediton, Devon

Crediton 2036 — The Town Survey

What makes Crediton a good place to live, work and visit — and what needs to change? Help identify priorities for local services, public spaces and the town’s future. Every displayed question requires a response; you can choose “Don’t know”, “Not applicable” or “Prefer not to say” where available.

01

You and Crediton

A little context helps us understand whether different parts of the community see Crediton differently.

1.Which of these describe your connection with Crediton?
Select all that apply.
I live in Crediton
I live just outside Crediton but regularly use the town
I work in Crediton
I run a business in Crediton
I study or attend school/college in Crediton
I volunteer with an organisation in Crediton
I regularly visit Crediton
Other
If other, please specify:
2.Where do you live?
Choose the area that best describes where you live. You can still take part if you live elsewhere.
Crediton
Crediton Hamlets
Another nearby parish
Elsewhere
Not sure
3.What is the last part of your postcode? (After EX17)
For example (EX17) 2EH. If you would rather not share this, enter “Prefer not to say”.
02

Your opinion on Crediton today

Start broad: what works, what has changed, and what deserves attention.

4.Overall, how would you rate Crediton as a place to live or regularly spend time?
Choose the answer that best matches your experience.
Excellent
Good
Neither good nor poor
Poor
Very poor
I don't live in Crediton
5.Which features of Crediton do you value most?
Choose up to FIVE.
Community spirit
Friendly people/neighbours
Independent shops and businesses
The High Street and town centre
Historic buildings and character
Parks and green spaces
Access to the countryside
Schools and education
Railway connections
Bus connections
Community groups and organisations
Local events
Arts and culture
Sports and leisure
Pubs, cafés and restaurants
Feeling safe
The town's size and character
Being able to walk around the town
Crediton's location and connection with Exeter
Local services and facilities
Something else
6.Which things most need improving in Crediton?
Choose up to FIVE.
Roads and potholes
Traffic congestion
Speeding
Through traffic/HGVs
Pavements
Pedestrian crossings
Accessibility for disabled people, wheelchairs and pushchairs
Bus services
Cycling provision
Parking
Appearance of the town centre
Empty shops
Range of shops and services
Parks and play facilities
Public toilets
Leisure and sports facilities
Facilities for young people
Health services
Housing affordability
Availability of suitable housing
Jobs and employment opportunities
Cleanliness, litter or dog fouling
Anti-social behaviour
Policing/community safety
Air quality
Flooding/climate resilience
Planning and new development
Communication about local issues
How local decisions are made
Something else
03

Community and quality of life

How connected, welcoming and inclusive does Crediton feel?

7.How strongly do you agree or disagree with these statements about life in Crediton?
Rate only those you feel able to judge; you may leave rows unanswered.
Strongly agreeAgreeNeitherDisagreeStrongly disagreeDon't know
I am proud to say I am from, or connected with, Crediton.
Crediton has a strong sense of community.
Crediton is a welcoming place.
Young people have enough to do.
Crediton is accessible and inclusive for disabled people.
I feel that people like me have a voice in what happens locally.
8.What would help people feel more connected to the Crediton community?
Choose up to THREE.
More community events
More activities for young people
More activities for older people
More volunteering opportunities
Better information about what's happening
Better use of community buildings/spaces
More opportunities for residents to meet councillors and decision-makers
More support for local groups
More town-centre events
More arts/cultural activity
More sports/recreation
Nothing in particular
Other
If other, please specify:
04

Feeling safe

Thinking about everyday journeys, public spaces and your neighbourhood.

9.How safe do you generally feel in these situations?
Leave any situation blank if it does not apply.
Very safeFairly safeNeitherFairly unsafeVery unsafeNot applicable
In your street during the day
In your street after dark
In Crediton town centre during the day
In Crediton town centre after dark
Walking around the town
Crossing roads in the town
10.Are there particular places in Crediton where you feel unsafe or uncomfortable?
You may choose “No” even if you have general concerns about safety.
Yes
No
Not sure
11.Where is this, and what makes you feel unsafe or uncomfortable?
Optional. Please avoid including details identifying other people.
05

The town centre

How well does the centre of Crediton work for you?

12.How often do you visit Crediton town centre?
Daily
Several times a week
About once a week
A few times a month
Less often
Hardly ever
13.How would you rate these aspects of Crediton town centre?
Use “Don’t know” where you cannot judge.
Very goodGoodAveragePoorVery poorDon't know
Range of independent shops
Range of everyday services
Markets
Appearance of the High Street
Cleanliness
Historic character
Seating and places to stop
Public toilets
Accessibility
Parking
Things to do in the evening
14.What would encourage you to visit the town centre more often or spend more time there?
Choose up to THREE.
More shops
Different types of shops
More cafés/restaurants
More markets
More events
Better public spaces
More seating
Better accessibility
Better parking
Cheaper parking
Better bus services
Safer/easier walking
More evening activity
More activities for children/families
More arts/culture
Nothing - I already use it as much as I want to
Other
If other, please specify:
06

Roads, traffic and transport

Your experience of moving around Crediton, however you travel.

15.How do you usually travel in and around Crediton?
Select all that apply.
Walk
Bicycle
Mobility scooter/wheelchair
Car
Motorcycle
Bus
Train
Taxi
Other
If other, please specify:
16.How would you rate these aspects of travelling around Crediton?
Use “Don’t know” for anything outside your experience.
Very goodGoodAveragePoorVery poorDon't know
Condition of roads
Condition of pavements
Traffic flow
Traffic speeds
Pedestrian crossings
Accessibility for wheelchairs and pushchairs
Bus services
Railway services
Parking availability
Air quality associated with traffic
17.Which improvements to roads and transport should be the priorities?
Choose up to THREE.
Repairing roads/potholes
Improving pavements
Reducing speeding
Reducing through traffic/HGV traffic
Tackling congestion
More pedestrian crossings
Safer routes to school
Better accessibility
Better cycling infrastructure
Better bus services
Better connections to the railway station
More parking
Cheaper parking
More EV charging
Better traffic enforcement
Measures to improve air quality
Other
If other, please specify:
07

Public places, services and assets

Which places and services matter most, and how should they be protected?

18.How important are these local facilities and services to Crediton?
Importance is not the same as supporting additional expenditure. Leave any row blank if you cannot judge.
EssentialVery importantQuite importantNot very importantNot importantDon't know
Parks and green spaces
Children's play areas
Newcombes Meadow and paddling pool/water-play provision
Town Square
Crediton Library
Leisure and sports facilities
Public toilets
Car parks
Youth services
Community buildings and meeting spaces
Street cleaning
Public seating
19.Which local facilities or services most need attention over the next five years?
Choose up to FIVE. Attention could mean maintenance, improvement or review, not necessarily more spending.
Parks and green spaces
Children's play areas
Newcombes Meadow and paddling pool/water-play provision
People's Park
Town Square
Crediton Library
Leisure and sports facilities
Public toilets
Car parks
Allotments
Youth services
Community buildings and meeting spaces
CCTV
Floral displays
Street cleaning
Public seating
Town-centre events
Community grants
Arts and cultural facilities
20.If protecting a valued service or facility required extra Town Council spending, which comes closest to your view?
Consider the costs as well as the benefits.
I would support additional spending if the benefit was clearly demonstrated
I might support it, depending on the amount and service involved
I would support it only if other funding had first been exhausted
I would rather services were reduced than local taxation increased
Not sure
08

Crediton Town Council

Your view of the Town Council, its priorities and how it represents Crediton.

21.Based on what you know, how would you rate Crediton Town Council in these areas?
Please choose “Don’t know enough to say” if you have insufficient information.
Very goodGoodNeitherPoorVery poorDon't know enough to say
Listening to residents
Keeping residents informed
Being open and transparent
Explaining its decisions
Responding to enquiries
Spending public money wisely
Representing Crediton's interests
Planning for the long term
22.Overall, how much confidence do you currently have in Crediton Town Council?
A great deal
A fair amount
Not very much
None at all
Don't know enough to say
23.Have you personally contacted Crediton Town Council during the last two years?
Yes
No
Can't remember
24.Thinking about your most recent contact with the Town Council, how satisfied were you with these aspects?
Shown only if you said you contacted the Council. Answer only those you can judge.
Very satisfiedSatisfiedNeitherDissatisfiedVery dissatisfied
How easy it was to contact the Council
How quickly you received a response
How clearly your question/problem was dealt with
The overall outcome
25.What should Crediton Town Council focus on over the next five years?
Choose up to FIVE. Some issues will require the Council to work with other public bodies.
Representing Crediton to larger authorities
Roads and transport advocacy
Town-centre improvements
Parks and public spaces
Youth services
Community events
Supporting community organisations
Community grants
Environmental projects
Public safety
Taking responsibility for local services/assets
Supporting local businesses
Planning and development
Better communication
More consultation with residents
Longer-term planning for Crediton's future
Keeping Council Tax/precept increases down
Something else
09

How should Crediton communicate?

Where local information reaches you now, and how consultation could work better.

26.Where do you currently hear about local news, events and decisions affecting Crediton?
Select all that apply.
Crediton Courier
Kirton Quarterly
Crediton Matters
Crediton Town Council website
Crediton Town Council social media
Other local Facebook groups/pages
Other social media
Local organisations or community groups
School/college
Posters or noticeboards
Local shops/businesses
Email newsletters
Local radio
Council meetings
Friends, family or word of mouth
Mid Devon/Devon council websites or newsletters
Other
If other, please specify:
27.How would you prefer to hear about important local issues and decisions?
Choose up to THREE.
Printed local newspaper
Printed community magazine
Facebook/community social media
Official Council social media
Council website
Email newsletter
Printed newsletter delivered to homes
Posters/noticeboards
Public meetings
Local radio
Community organisations
Other
If other, please specify:
28.When significant local decisions are being considered, how would you prefer residents to be consulted?
Choose up to THREE.
Online surveys
Paper surveys
Public meetings
Informal drop-in sessions
Pop-up consultation stalls in the town centre
Social-media consultation
Focus groups/workshops
A permanent residents' panel
Direct information delivered to households
Meetings targeted at particular neighbourhoods
Meetings targeted at young people
Other
If other, please specify:
10

The future of local government

Proposals to reorganise local government in Devon have been paused or reconsidered, and the final arrangements are uncertain. One proposal involved Crediton joining a council area including Exeter. These questions ask what matters to you regardless of the outcome.

29.How much do you know about proposals to reorganise local government in Devon?
The final outcome and boundaries are uncertain.
A lot
A fair amount
A little
Nothing
30.How would you feel about Crediton potentially becoming part of a larger council area including Exeter?
This is a possibility, not a confirmed outcome.
Strongly support
Somewhat support
Neither support nor oppose
Somewhat oppose
Strongly oppose
Not enough information to say
31.If local government arrangements change, which outcomes would be most important to you?
Choose up to THREE.
Keeping local services accessible
Protecting Crediton’s identity
Maintaining local democratic representation
Ensuring value for money
Keeping decisions close to local communities
Improving public services
Clear accountability for decisions
Minimising disruption during any transition
Other
If other, please specify:
32.Regardless of whether local government reorganisation happens, what role should Crediton Town Council play?
Consider responsibilities, capacity and financial costs.
A substantially greater role, potentially managing more local services
A somewhat greater role where this benefits Crediton
Broadly the same responsibilities as now
Fewer responsibilities than now
It should depend on the costs and services involved
Not sure
11

Crediton in 2036

Think ahead to 2036: what would you like Crediton to be, and what needs to change?

33.Imagine Crediton in 2036. What would you most like it to be known for?
Choose up to FIVE.
A thriving independent High Street
A strong community
A great place to raise a family
A town where young people want to stay
A good place to grow older
A green and environmentally responsible town
An attractive historic market town
A town with excellent parks and public spaces
A safe town
A walkable and accessible town
Good public transport
Less traffic and congestion
Good jobs and businesses
Affordable housing
Excellent leisure and sports facilities
Arts, culture and events
A visitor destination
Strong local public services
A town with a strong independent identity
A town closely connected economically with Exeter
Other
If other, please specify:
34.Thinking about future development in and around Crediton, which comes closest to your view?
Crediton should grow significantly
Crediton should grow moderately
Some growth is needed, but only where infrastructure and services can support it
Growth should mainly provide affordable/local housing
Growth should focus more on jobs and employment land
Development should mainly be within the existing built-up area
Crediton should remain broadly its current size
Not sure
35.Looking ahead to 2036, what is the single most important change you would like to see — and what should Crediton make sure it does not lose?
Tell us what matters most to you. If you have nothing to add, enter “No comment”.
12

About you

These questions help us see whether the survey represents different parts of the community. They are optional.

36.Which age group are you in?
Under 16
16–17
18–24
25–34
35–44
45–54
55–64
65–74
75–84
85+
Prefer not to say
37.Which of these describe your household?
Select all that apply. Optional.
Children under 5
Children aged 5–11
Young people aged 12–17
Adults aged 18–64
Adults aged 65+
I live alone
Prefer not to say
38.Which of these describe your current circumstances?
Select all that apply. Optional.
Employed in Crediton
Employed outside Crediton
Self-employed/run a business
Student
Retired
Looking after home/family
Not currently working
Other
Prefer not to say
If other, please specify:
39.Do you normally have access to a car or van?
Yes
No
Sometimes
Prefer not to say
13

Finally

One last opportunity to add anything we have not asked about.

40.Is there anything else you would like to tell us about Crediton?
Any additional thoughts? If not, enter “No comment”. Please avoid naming other people.
Thank you for taking part. Please return the completed paper survey using the instructions supplied with the survey.